Shipping


 

Standard Delivery:       
Free shipping for orders above 25,- €. For orders below 25,- € we charge 2,99 € shipping costs.
DHL Wunschzeit (specific time):   
3,99 € for orders above 25,- €, 6,99 € for orders below 25,- €. Delivery within Germany between 18:00 - 20:00 or 19:00 - 21:00.
Express Delivery: 9,99€. Delivery on the following working day (Mo-Fr) if items are available and order & payment is placed until 15:00 (except for Bulky Goods).
Bulky Goods Express Delivery: 19,99€. Delivery on the following working day (Mo-Fr) if items are available and order & payment is placed until 10:00.

 

Payment method Cash on Delivery is available for all delivery variants listed above.

Large-volume goods and products in excess of 40kg (i.e. Pianos, double basses etc.) are delivered via forwarding agency. The responsible forwarding agent will arrange an individual delivery date by phone, so providing your phone number is necessary for orders of bulky goods. Delivery generally takes place free to kerbside. All deliveries are insured. In case of eventual transport damage or loss, we and/or the transport service will be responsible. Our service includes a fast and uncomplicated delivery.

For questions please send a message to [email protected] or call our Service-Hotline 00 49 - (0) 29 61 - 97 90 - 100 (Mo.-Fr.  9:30 - 18:00 & Sa. 9:00 - 13:30).

 

Our international shipping costs:

Country Shipping Cost Bulky Goods
Germany 2,99 € / free shipping* 2,99 € / free shipping*
Belgium 9,99 € 150,- €
Bulgaria 15,- € 100,- €
Denmark 12,- € 85,- €
Estonia 15,- € 100,- €
Finland 15,- € 110,- €
France 9,99 € 100,- €
Greece 15,- € 100,- €
Ireland 15,- € 120,- €
Italy 15,- € 100,- €
Croatia 15,- € 100,- €
Latvia 15,- € 100,- €
Lithuania 15,- € 100,- €
Luxembourg 9,99 € 150,- €
Netherlands 9,99 € 150,- €
Austria 9,99 € 75,- €
Poland 12.- € 140,- €
Portugal 15,- € 100,- €
Romania 15,- € 100,- €
Sweden 15,- € 95,- €
Switzerland 25,- € (gross) 149,- € (gross)
Slovakia 25,- € 80,- €
Slovenia 9,99 € 75,- €
Spain 15,- € 120,- €
Czech Republic 9,99 € 65,- €
United Kingdom 15,- € 100,- €
Hungary 12,- € 80,- €

All prices include the 19% German VAT
* free shipping for orders above 25,- €. For orders below 25,- € we charge 2,99 € shipping costs.